Trade Support Engineer – Stock Loan | Singapore | Japanese Language Advantageous
EC1 Partners is working with a growing, independent financial technology firm that delivers cutting-edge global trading solutions. As they continue to scale across APAC, they are looking for an experienced Trade Support / Production Engineer to join their team in Singapore, with a strong focus on supporting Stock Loan platforms in a live trading environment.
This is a fantastic opportunity for someone with a passion for financial markets and technology, and a keen interest in Stock Loans or securities lending. You’ll be supporting real-time trading platforms used by institutional clients across the region, ensuring smooth and timely resolution of trade issues.
Key Responsibilities:
- Provide daily application and trading support for Stock Loan systems and institutional trading clients
- Investigate and troubleshoot trade flow and post-trade issues related to securities lending
- Work closely with traders, operations, and sales teams to manage trade enquiries and escalate platform issues
- Collaborate with global support teams in a follow-the-sun model to ensure seamless client experience
- Monitor and track incidents, helping to identify patterns and drive resolution
- Contribute to internal reporting and analysis to enhance platform stability and performance
Requirements:
- Experience in a support or operations role within financial services (front, middle, or back office)
- Exposure to electronic trading platforms, particularly in securities lending or equities, is a strong advantage
- Solid understanding of trade flows – Stock Loans, fixed income, or broader capital markets experience beneficial
- Familiarity with FIX protocol and basic technical troubleshooting preferred (training available for the right person)
- Excellent communication and stakeholder management skills – client-facing experience is a plus
- Japanese language skills are advantageous given regional client coverage, but not mandatory
- ITIL foundation qualification is desirable
If you’re a motivated trade support professional or eager to grow your career in a fast-paced trading environment, apply now to join a high-performing, globally connected team.