Role Overview
A hands-on support role providing technical assistance across trading platforms in a live market environment. You’ll work closely with engineers and traders to ensure system stability during market hours.
Key Responsibilities
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Provide application support for trading systems
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Investigate and resolve incidents
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Monitor system performance
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Liaise with engineering teams
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Support deployments and releases
Required Experience
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Application support background
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Financial trading systems exposure
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SQL and scripting skills
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Incident management experience
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Calm, analytical approach
Nice to Have
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ITIL exposure
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Linux experience
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FIX protocol knowledge
Why Join
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Front-office aligned role
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Strong technical exposure
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Fast-paced trading environment