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Senior Business Consultant
Our client provides an extensive range of complete lending solutions, covering syndicated, commercial, consumer, and mortgage lending, making it the most comprehensive portfolio available in the market They are looking for a Senior Business Consultant who will assume the responsibility of performing data analysis and mapping, configuring systems, implementing software applications, delivering consultative training, reinforcing training.
What You Will Do:
Provide implementation support to new and current clients. Engages with clients in a consultative manner to determine project requirements and perform needs analysis.
Assists clients in configuring system parameters and controls based on their business practices, recommending best practices, and ensuring client acceptance.
Conducts data analysis and mapping activities, analyzing source data files and mapping data to target applications for program development.
Validates new system input, output, and connectivity, identifying and resolving issues with technical resources.
Assesses and reports project risks, participating in the development and implementation of mitigation plans.
Communicates project scope, status, and risks to all stakeholders.
Provides subject matter expertise to internal staff in areas such as sales, development, support, training, and professional services.
Participates in the development of implementation or training content and conducts software training for both external clients and internal staff.
What You Bring:
Minimum 6 years of relevant experience, ideally in a financial institution or industry software company.
Proficiency in Japanese language is required.
Strong client-facing service experience is necessary.
Must have experience in the Payments domain.
Prior experience in software implementation, support, or training is highly desirable.
Familiarity with project management practices is preferred.
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EC1 Partners are recognised as expert recruiters in the FinTech market. We work with top talent globally and create partnerships with our candidates, so they trust us to find them their next FinTech Customer Success/Technical Account Manager role quickly and effectively.
It can be challenging to fill a niche Technology role in the FinTech industry, and that is where we excel. We will navigate the process of connecting you to top talent with specialised skill sets.
- Head of Customer Success
- Senior CSM
- Customer Success Analyst
EC1 Partners are specialists when it comes to connecting top candidates to Customer Success/Technical Account Manager opportunities. Our skilled recruitment consultants build on their extensive FinTech experience and collaborate closely with our candidates and clients to find the best fit for both.