Reports to:  VP, EMEA Sales  

About:   
My client is an award winning Data Management platform with a global presence. With offices in the UK, US and Europe you will be joining a growing business at a new chapter in their story due to being acquired by an exciting business. 

Job Description – Primary Responsibilities:   
The Regional Sales Director will be responsible for managing all aspects of the sales cycle within their sales region. You will be working with other sales members to share market intelligence and contribute collectively to their EMEA Sales plan.

Key Responsibilities: 
Ability to develop and nature relationships with clients and partners across multiple levels.
Ability to manage multiple sales process’ and co-ordinate the necessary internal stakeholders.  
Able to describe and discuss clients products at length with prospects and partners of existing and potential clients. 
Manage all aspects of the sales lifecycle, including building an active pipeline, developing client proposals, arranging demos/proof of technology and creating long-term mutual relationships.  
Experience of managing C-level meetings and complex high value sales engagements. 

Qualifications, Experience & Other Requirements: 

Mandatory: 
5 years experience in the capital markets. 
5 years of experience in a sales role dealing directly with clients, winning new business and managing those relationships.
Experience managing your own territory and pipeline from prospecting to deal close. 
Experience managing complex sales cycles within the Financial Services industry for a software products.
Experience working with buy-side and/or sell-side in middle and back-office operations.

Preferred:  
Understanding of the Benelux or Nordic Market 
Experience pitching services to the buy side market in Northern Europe 
Experience with selling a SaaS offering

Travel:
Open to travel globally on short notice for trip durations of 1-2 weeks.  

We are working on an exclusive role with a leading global Fintech providing no-code automation software across financial services and other industries.

Their platform for end-to-end and complex processes enables clients to leverage the right technology, at the right time, to drive the right outcomes.

They are looking for a skilled client facing Project Manager to join their Professional Services Delivery team 

WHAT WILL YOU DO

Working on several projects in parallel including new deployments and system upgrades 
You will work side-by-side with clients and strategic partners to deliver on project objectives
As a client facing Project Manager, you will take the time to understand clients, their businesses, and operations.
Working in an Agile team following those values and principles but also use your broader base of client and project management skills. 
Run project meetings from daily stand-ups through to steering committee meetings

WHAT DO YOU BRING 

Client-facing experience as a Project Manager, Principal Consultant or Lead Consultant implementing software
Experience managing multiple clients and a variety of external full cycle projects in parallel
Strong working knowledge of project management methodologies and tools
Strong Microsoft Office skills including Project and Excel
A willingness to travel periodically based on client and business need (UK/Europe)
Ability to create and maintain strong working relationships with clients and internal teams 

We are working on a fantastic opportunity with a leading global Fintech providing pre and post-trade margin and collateral optimisation solutions to derivatives market participants. Off the back of their success, they are now looking to hire a second Customer Success Manager with knowledge around Derivatives, Collateral or Margin analytics.  

WHAT WILL YOU DO

Collaborate with clients to pinpoint areas for enhancement and added value.
Arranging and managing recurring appointments with clients, while also engaging with them and establishing solid relationships.
Partner with commercial team to identify opportunities and produce client roadmaps.
Assist in identifying key performance indicators (KPIs) and metrics focused on customer success and facilitate the gathering of necessary data.

WHAT DO YOU BRING 

• Proficient in written and verbal communication for effective internal and client interaction
• Skilled in time management, capable of setting realistic deadlines
• Strong organizational abilities for efficient multitasking
• Previous exposure in customer-facing roles and adept at handling client relationships
• Have at least 3 years of experience in engaging with clients
• Experience in margin & collateral is desirable.

If interested, please apply today!

Off the back of their success, they are now looking to hire a Junior Customer Success Manager with knowledge around Derivatives, Collateral or Margin analytics.  

WHAT WILL YOU DO

• Collaborate with clients to pinpoint areas for enhancement and added value.
• Arranging and managing recurring appointments with clients, while also engaging with them and establishing solid relationships.
• Partner with commercial team to identify opportunities and produce client roadmaps.
• Assist in identifying key performance indicators (KPIs) and metrics focused on customer success and facilitate the gathering of necessary data.

WHAT DO YOU BRING 

Drive revenue and expansion by utilising existing relationships and sales skills – Identify, negotiate and close sales deals – Work alongside with regional and global internal teams to work ensure a good client experience is achieved – Work with the Marketing team to develop the most effective approach to target Capital Markets clientele – Proactively attending conferences, events and participate in industry panels to improve visibility and sales

Your Requirements:
Proven Sales Experience in Capital Markets & SaaS market
Open minded to learning new technologies and products
Strong understanding of Capital Markets technology

About Company, founded in Toronto in 2012 is an industry-disrupting fintech company that seeks to bring innovation to FX Markets. We provide a cloud-based platform that streamlines front, middle and back office workflows from client onboarding through to full lifecycle management of Foreign Exchange transactions.

Our platform automates workflows, provides real time analytics, and seamlessly connects customers and their clients. Our mission is to increase efficiency and transparency, improve connectivity, and reduce risk across the Organization..

This is an opportunity to join a rapidly growing fintech team that is delivering next-gen software to capital markets.

Customer Success Role

Company’s Customer Success team is a tight-knit group of business-savvy technology enthusiasts who are passionate about harnessing the full potential of our industry-disrupting software. This critical function collaborates closely with our Sales team to support customer acquisition, leads the onboarding process for new customers onto the Company platform, fosters stronger relationships with existing clients, and captures critical feedback to help shape our evolving product roadmap.

As part of this dynamic team, you’ll have the opportunity to join our North America division, providing expert service to our clients across the UK, APAC, and North America. With your deep technical knowledge and business acumen, you’ll help ensure our customers are fully leveraging our platform’s capabilities to meet their unique needs and goals.

Core Responsibilities 

● Acquire an in-depth understanding of our software platform, both from a functional and technical standpoint, in order to effectively and efficiently resolve customer inquiries. 
● Perform system upgrades, test and deploy new features. You’ll also be responsible for providing customer facing documentation for new functionality and delivering training to ensure a smooth transition
● Collaborate with cross functional teams to facilitate the onboarding of new customers onto Company’s platform and leverage your knowledge to drive successful implementation projects.
● Act as a conduit between our customers and internal teams. Representing the voice of the customer to inform the product roadmap as well as driving Sales and Delivery process improvements.

Required Knowledge and Skills 

● Proven experience in Client Support, Delivery and/or Technical Account Management. 
● Excellent analytical skills and the ability to process complex data. 
● Demonstrated experience working with data in various formats such as Relational Databases, XML, CSV, JSON. 
● Strong understanding of Capital Markets asset classes such as FX, Rates or Equities. 
● An ability to manage multiple priorities and projects in a fast-paced environment. 
● Exceptional communication skills with a focus on quality and a high attention to detail. 
● Proficiency with programming or scripting languages such as Java, VBA, Python,JavaScript or similar. 
● Driven, self-motivated, enthusiastic, and with a “can-do” attitude. 
● Familiarity with Salesforce or other CRM/ERP systems is desirable. ● A university level degree in Science, Technology, Engineering or Math is desirable.

Why Company 
● Leverage what you know about FX and technology to help scale an unprecedented foreign exchange platform being built from the ground up. ● We are growing quickly, and you will have an opportunity to grow with us. ● You will have autonomy to iterate and improve. 
● You can make an immediate, visible impact from day one. 
● You will see each stage of the customer lifecycle, providing a 360-degree view ofcustomer success.

Company is committed to creating a diverse and inclusive culture, one which reflects the world in which we live. We encourage applicants from underrepresented groups including visible minorities, members of sexual minority groups, first nations persons, persons with disabilities, and women to apply. If you require accommodations during the interview process, please let us know and we’ll be happy to oblige.