Acquiring and retaining top talent has become a critical challenge for companies. One of the main trends we have witnessed in 2023 is that candidate well-being has become paramount to the recruitment process. But what are the key factors that candidates value, and how can companies adapt their recruitment process to attract and retain the best talent in the dynamic world of fintech?
What do candidates want & what is the future of talent acquisition?
Statistics show that businesses with a diverse & inclusive workplace have better productivity and profitability, and diversity and equity are just as important to candidates. According to research from Yello, 52% of candidates say they’d be reluctant to accept an offer if they got through the recruiting process without meeting any diverse employees.
Competitive compensation is vital for attracting top talent and ensuring long-term retention. It captures the attention of highly skilled candidates during the recruitment process and demonstrates the organisation’s commitment to valuing their contributions.
A healthy work-life balance allows individuals to maintain a sense of equilibrium between their professional responsibilities and personal lives. It supports overall well-being, reduces burnout, enhances mental and physical health, fosters better relationships, and promotes a healthy integration of work and personal commitments.
The ability to advance within an organisation allows employees to expand their skills, knowledge, and expertise, fostering a sense of professional fulfilment. Advancement opportunities provide a clear path for career progression, enabling individuals to set goals, work towards them, and feel accomplished. When employees see a future with opportunities for growth and promotion, it increases their motivation, engagement, and loyalty to your business.
As technology and industries rapidly evolve, continuously enhancing skills is crucial for staying relevant and competitive. Skill development enables employees to expand their capabilities, adapt to changing job requirements, and take on new challenges. It boosts confidence, promotes personal growth, and opens avenues for career advancement.

The Impact of Technology on Talent Acquisition
Organisations are leveraging technology to streamline hiring processes. Technology has proven incredibly useful in recruitment, offering a range of benefits. It enhances efficiency, expands the talent pool, and improves candidate sourcing and screening.
Which technology can streamline your recruitment process?
- AI-powered tools can sift through large volumes of resumes/CVs, identify patterns, and match candidates to job requirements more efficiently. Data analytics helps organisations gain insights into candidate sourcing, assessment, and decision-making, leading to data-driven recruitment strategies. This saves time and allows recruiters to focus on more strategic aspects of the hiring process.
- Virtual recruitment has become commonplace, such as virtual interviews, online assessments, and remote onboarding. Embracing virtual recruitment allows companies to tap into a wider talent pool by eliminating geographical barriers and offers cost and time-saving advantages.
- Applicant Tracking Systems (ATS) software automates and simplifies various aspects of recruitment, such as job posting, resume screening, candidate tracking, and interview scheduling. It centralises candidate data, improves collaboration among team members, and enables efficient management of the entire hiring process. This eliminates manual screening efforts and increases the efficiency of candidate evaluation.
- Social Media Platforms, such as LinkedIn, Facebook, and Twitter, allow recruiters to engage with candidates, showcase job opportunities, and build a strong employer brand. These platforms allow for targeted candidate sourcing, networking, and promoting the organisation’s culture and values.
- Skill Assessment Platforms offer tools for evaluating candidates’ skills and knowledge in specific areas. These platforms provide online tests, coding challenges, and simulations to assess candidates’ abilities, helping recruiters make more informed decisions during selection.

Exploring the Drawbacks of Automation in Hiring
Automated processes lack the human touch that comes with face-to-face interactions, making it challenging to accurately gauge factors like interpersonal skills, communication abilities, and cultural fit. The inability to measure soft skills and cultural fit can cause challenges if a business uses automated methods alone. Cultural fit, which is crucial for organisational cohesion, may also be difficult to evaluate accurately without human involvement.
Automated hiring processes heavily rely on the performance and accuracy of AI algorithms and supporting technologies. If these systems have flaws or limitations, they may produce inaccurate results or miss out on exceptional candidates.
In the ever-evolving fintech landscape, attracting and retaining top talent is crucial for staying competitive and driving innovation. By harnessing the power of technology and recognising what is important to candidates, organisations can build robust teams that contribute to their growth and success.
For additional advice on attracting top talent, please reach out to our team here or email [email protected].