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In Fintech: EC1 Partners Meets Myles Bertrand

The COVID-19 pandemic has caused a lot of companies to hunker down and adopt a more conservative approach. Mambu has done the opposite. The financial services provider, which holds a double unicorn status, has grown from 350 to 750 team members in the past 18 months, and is hoping to reach 1000 by the end of the year. And that’s not the only thing they’ve done differently. In today’s show, we are joined by Myles Bertrand, Mambu’s Managing Director of APAC, who gives us the inside scoop on what’s going on behind the scenes; from their unusual approach to scaling, to the lack of hierarchy and politics, to their focus on financial literacy and inclusion. Mambu was ahead of the game in the shift to digitization in the banking industry, and it sounds like the only direction they are going is up!

Key Points From This Episode:

  • An explanation of what Mambu does, and the vast scope that the company has.
  • The risk Myles took when he joined Mambu, and how he feels about the decision.
  • Challenges and rewards of being part of a company that has experienced enormous growth during the pandemic.
  • Four of the key principles that Mambu is built upon.
  • Something that the Mambu CEO is very proud of.
  • The high amount of diversity at Mambu.
  • What Myles’s leadership style is like.
  • Mambu’s approach to scaling, and how this is working out for them.
  • Myles shares his opinion on the future of the digitization of banks.
  • How the pandemic has accelerated changes in the banking industry.
  • Mambu’s emphasis on financial inclusion and financial literacy.
  • Growth Mambu is aiming for in the next few years.
  • Ways that Mambu has supported their staff during the pandemic.
  • “The Kodak Moment” in banking.